STARNOVATION team is a strong bridge between Shipper and Buyer.
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Keeping in view of smooth execution of Contracts, reducing discrepancies AND avoiding loss of time too, we emphasis on certain precautions/ procedures -
(Applicable in case of all Contracts)
1. Kindly carefully check attached sales contract in all respects & revert back with signed stamped copy of the same as acceptance within 24 hrs or advice if there are any changes / amendments required by you. Otherwise the cargo shall be shipped accordingly & all documents will be prepared as per details provided in the sales contract.
2. Advance amount should be transferred within 3 working days ‘from the date of contract without fail, so that loading of material and Shipment can be pushed faster and material reaches at final destination on time. Advance amount will be adjusted in Shipper’s Invoice after adjusting Bank Charges if any, which please note.
3. In case of LC at sight as payment term, we suggest our Buyers to provide us DRAFT OF LC to get the same approved from the shipper along with signed Sales Contract.
4. We provide copy-documents for Buyer’s approval to ensure correctness of contents. Buyers are requested to approve these documents within a day or otherwise it will be assumed that Document-set is correct in all respect and Shipper will be advised to provide us final original Documents for clearance of Container.
5. DTHC (Destination Terminal Handling Charges) at actual at loading port will be paid by the Shipper on Buyer’s behalf and the same will be charged in the Shipper’s Invoice.( This is applicable case to case basis)
6. At the time of receipt of Container kindly destuff partial quantity ( 20-30%) and check specification of material, if any quality issue observed, we suggest to discontinue unloading and inform us through e-mail / Mobile with suitable photographs for taking immediate action. In case of quality complaint we will intimate the same to the respective Shipper and arrange for Third Party Inspection at your site within 24 to 48 hours depending upon the location and availability of Inspection-agency.
7. If there is quality complaint in first container, other containers of the same contract will be opened in presence of the Inspecting authority to ensure smooth Inspection and in turn suitable claim can be demanded if applicable. Inspection if organized will end up with mutual signing of Minutes of the Meeting. The Third party agency than will provide detailed-report about the outcome of Inspection to the Shipper.
8. In case of any discrepancy of weight more than 100 kgs ( for 20 ft. Container)&150 kgs ( for 40 ft Container ), valid PORT-weigh-slip is mandatory along with two additional weigh-slips from any nearest out-side weigh-bridge to justify shortage in Quantity. Shortage of 150 Kgs and below is not being considered internationally for the claim, which please note.
9. In this case Container-seal may kindly be broken on receipt of Shipper’s approval, which please note.
10.We have been intimating the status of Order, during its execution and therefore we also inform about arrival date of Containers from time to time. Based on the information you may arrange for balance payments well in advance so that Container can be released well in time and detention / demurrages can be avoided.
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